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Frequently Asked Questions

What is cryptocurrency trading?

Cryptocurrency trading involves buying and selling digital assets like Bitcoin or Ethereum in order to profit from price fluctuations.

Click the “Sign Up” button, fill in your email and password, then verify your email to activate your account. You are now logged into your account and can proceed to make a deposit or begin trading. For enhanced security, we also recommend enabling two-factor authentication

2FA (Two-Factor Authentication) adds an extra layer of security by requiring a code from your mobile app after you enter your password. You can enable it in your account settings.

Go to your Wallet, choose the asset you want to deposit, and follow the instructions to generate your deposit address.

Most withdrawals are processed within a few minutes, but larger amounts may take up to 24 hours for additional security verification.

Yes, we charge low and transparent trading fees.

Absolutely! Our support team is available 24/7 via live chat and email to assist with any issues.

Yes — our platform is fully responsive and optimized for all modern mobile devices.

A cold wallet is a cryptocurrency wallet that is not connected to the internet, making it more secure from hacking attempts.

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